Singapore Airlines captain error stopped Boeing 777 climbing at 500 feet – TravelRisk
2 September 2019 incident
Singaporean Transport Safety Investigation Bureau Investigators noted that the crew had been facing several individual pressures prior to the departure and highlighted that:
The Singapore Airlines captain inadvertently miskeyed, typing ‘500’ rather than ‘500A’, which neither crew member noticed.
This error stopped the Boeing 777 aircraft climb at 500ft.
The pilot cross-checking process failed.
Time pressure resulted in the first officer’s not carrying out a habitual scan of the entries.
The captain called for autopilot engagement at 360ft – an early selection because he wanted to reduce workload
The captain “did not realise that the aircraft had stopped climbing”, says the inquiry, and had called for flap retraction believing the 777 had passed 1,000ft. Investigators state that the crew “did not verify” altitude information from the instrument displays.
SIA 777 stopped climb at 500ft after crew’s waypoint entry error