TravelRisk: Alaska 737-9 Door Plug Bolts Never Re-installed by Boeing

NTSB Report: Alaska 737-9 Door Plug Bolts Left Behind At Boeing

Alaska 737-9 door plug hole
Credit: NTSB

More digging determined the MED, which stays bolted in place except during maintenance or non-routine repairs, was not opened from the airplane’s Oct. 31, 2023, delivery to Alaska and the accident flight. This period includes time spent at AAR Corp’s Oklahoma City, Oklahoma, facility where a Wi-Fi antenna was installed.

“The manufacturing/human performance group has done a complete records review from the time the event airplane left the Boeing factory to the time of the accident and found no evidence that the left MED plug was opened after leaving Boeing’s facility,” the NTSB said.

Investigators are focusing on a repair done on Boeing’s factory floor as the period when the bolts were forgotten.

Fuselage and door plug manufacturer Spirit AeroSystems shipped the affected fuselage with several damaged rivets just in front of the left side MED plug that blew out, the NTSB found. The fuselage arrived at Boeing’s Renton, Washington, 737 production facility on Aug. 31. A day later, Boeing flagged the rivet problem and ordered it repaired.

Spirit workers assigned to the 737 factory completed the work on Sept. 19, the NTSB said. But the bolts were apparently never replaced, setting the stage for the Alaska accident.

A Boeing-supplied photo taken before the work started shows the retaining bolts in place. Photos pulled from communications between Boeing “team members” sent just after the rivet fixes were done and included in NTSB’s report show a photo of the plug in the closed position without the bolts.

Investigators don’t know exactly what happened in between or in the weeks leading up to the aircraft’s delivery.

“The investigation continues to determine what manufacturing documents were used to authorize the opening and closing of the left MED plug during the rivet rework,” the NTSB wrote.

The NTSB preliminary report does not analyze the investigators’ findings. It is not clear whether Boeing or Spirit personnel were ultimately responsible for putting the bolts back.

Boeing’s quality assurance process and its FAA-approved safety management system (SMS)—effective enough to detect the original rivet non-conformances—did not flag the missing bolts.

“Whatever final conclusions are reached, Boeing is accountable for what happened,” company CEO Dave Calhoun said in a statement. “An event like this must not happen on an airplane that leaves our factory.”

Investigators are still gathering facts that will help them understand what happened.

“Interviews of Boeing and Spirit AeroSystems’ personnel will be scheduled at a future date,” the NTSB said. “The group will also be looking at Boeing’s SMS and Spirit AeroSystems’ ongoing development of its voluntary SMS program. The group will also assess the FAA’s involvement in the manufacturers’ development of their respective SMS programs and the level of oversight applied to each.”

Fallout from the accident and related quality problems at Boeing and Spirit have both companies under intense scrutiny. The FAA has sent a team to Renton to inspect aircraft and records as part of a wave of new surveillanceand review of 737 MAX production. It also is limiting deliveries of newly built 737s to 38 per month as part of voluntary production-rate freeze.

Boeing has added internal inspections as well as more oversight in Spirit’s Wichita factory as it struggles to get its arms around chronic issues within its walls and those of its most important supplier.

Reported on 6 February 2024 by AviationWeek.

Travelrisk: Bahamas

Bahamas travel warning issued in wake of 18 murders so far this year

Travellers have been warned to think twice about visiting this tropical paradise after 18 murders so far this year and “frequent” sexual assaults.

Think twice about a tropical getaway to the Caribbean this winter.

The US embassy in the Bahamas has released a security warning and travel advisory that the island nation is currently unsafe for tourists amidst 18 murders — “primarily” motivated by gang violence — in January alone, the NY Post reports.

Safety concerns have reached a point of severity where US officials say people shouldn’t even try to “physically resist” being robbed.

“Murders have occurred at all hours including in broad daylight on the streets,” the embassy wrote in a release, also recommending the use of “extreme caution” on the eastern side of the Bahamas’ capital city of Nassau.

The port of Nassau, capital of the Bahamas. Picture: iStock

The port of Nassau, capital of the Bahamas. Picture: iStock

The embassy also says that Americans should be especially vigilant at night-time and “keep a low profile” always.

The US State Department, which on Friday put the Bahamas on an “exercise increased caution” warning, noted that the danger persists in tourist and non-tourist areas.

Prime Minister Philip Brave Davis addressed the frightening violence last week, saying that there will be roadblocks and covert police action initiated to contain the crisis, according to the Nassau Guardian.

“This may make you late for your appointments, or delay plans you have, but this is a small price to pay for the collective benefit of having our streets made safer, and our lives less blighted by murder and other violent crimes,” he said.

There is also concern over unregulated recreational watercraft activities, which according to the state department may not be properly regulated or maintained for safety, and improper judgment has been used in the past by boaters.

Travellers have been warned of the high threat of violent crime. Picture: iStock

Travellers have been warned of the high threat of violent crime. Picture: iStock

“Commercial watercraft operators have discretion to operate their vessels regardless of weather forecasts; injuries and fatalities have occurred.”

Earlier this week, the State Department also put nearby Jamaica on a level three of four “reconsider travel” advisory — the only higher threat being a “do not travel” warning.

“Violent crimes, such as home invasions, armed robberies, sexual assaults, and homicides, are common,” the department warns.

“Sexual assaults occur frequently, including at all-inclusive resorts.”

Australia’s Department of Foreign Affairs and Trade advises travellers to “exercise a high degree of caution in the Bahamas due to the threat of violent crime”.

“Travellers may be victims of violent crime, including in resorts,” reads DFAT’s most recent advice as of October 26.

“Be aware of your surroundings and keep valuables out of sight. Armed robberies, burglaries, bag snatchings, theft, fraud and sexual assaults are the most common crimes committed against travellers in Freeport and Nassau. Be aware of your surroundings, even in areas usually considered safe.”

It adds, “Sexual assault frequently occurs in the Bahamas. Don’t visit deserted beaches or walk alone, especially after dark. Food and drink spiking is a risk in tourist resorts. Never leave your food or drink unattended.

Reported on 27 January 2024 by news.com.au

Travelrisk for Australians: 22 Destinations with ‘Do NOT travel’ Warnings

‘Do not travel’: Destinations Aussies are warned to avoid

Travelrisk created by Ignorant Passengers

A passenger boarded a Boeing 777, then opened a door and fell out of the plane

    • An Air Canada passenger boarded a Boeing 777 and then opened a cabin door, Global News reported.
    • The person fell onto the tarmac below, and emergency services were called.
    • The incident delayed the flight’s departure to Dubai by about six hours.
An Air Canada Boeing 777 at Amsterdam Schiphol Airport on Tuesday 8th of August 2023.
An Air Canada Boeing 777. Robert Smith/Getty Images

An Air Canada passenger opened an aircraft door and fell about 20 feet to the ground, Global News first reported.

An airline representative told Business Insider the incident involved a Boeing 777 at Toronto Pearson International Airport.

The spokesperson said the passenger “boarded the aircraft normally” but then opened a cabin door instead of going to their seat.

The representative added that the person sustained injuries from the fall and emergency services were called.

Data from Flightradar24, a flight-tracking site, shows Monday’s flight from Toronto to Dubai took off almost six hours late. It was scheduled to have 319 passengers on board.

An airline representative said: “We can confirm all of our approved boarding and cabin operating procedures were followed; we continue to review the incident.”

It’s the second time in less than a week that a passenger’s unusual behavior has delayed one of the airline’s flights.

On January 3, Air Canada diverted a flight after a 16-year-old passenger assaulted a family member, police said.

Police said other passengers and crew on the flight from Toronto to Calgary, Alberta, restrained the teen, who was arrested and taken to a hospital.

After being on the ground in Winnipeg, Manitoba, for about two hours, the flight landed in Calgary about three hours late.

Reported by Business Insider on 10 January 2024.

British couple died on luxury holiday in Egypt from carbon monoxide poisoning after adjoining room fumigated for bed bugs

British couple died on holiday after adjoining room fumigated for bed bugs

A picture taken on August 25, 2018 shows the Steigenberger Aqua Magic hotel in Egypt's Red Sea resort of Hurghada where a British couple on holiday died within hours of each other a day before. Engineers have found no fault in the air conditioning unit or any other equipment in the hotel room, the public prosecutor said today. (Photo by MOHAMED EL-SHAHED / AFP) (Photo by MOHAMED EL-SHAHED/AFP via Getty Images)

A British couple died from carbon monoxide poisoning while on holiday at a luxury resort in Egypt after the room next door was sprayed with pesticide to kill bed bugs, a coroner has found.

John and Susan Cooper were staying at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada in August 2018, when the room next to theirs was fumigated with a pesticide, ‘Lambda’, for a bug infestation, the UK’s PA Media reported. In some countries, Lambda is diluted with the substance dichloromethane, which causes the body to metabolize or ingest carbon monoxide.

The fumigated room, which was sealed with masking tape around the door, was connected to theirs with an adjoining door, according to PA.

The married couple returned to their room for the night but were found seriously ill the next day by their daughter. John Cooper, 69, was declared dead in the room, while his wife Susan, 63, died hours later in hospital.

John and Susan Cooper deaths. Kelly Ormerod speaks to the media outside Preston Coroner's Court after the pre-inquest hearing into the deaths of her parents, John and Susan Cooper, who died after becoming ill while staying at the Steigenberger Aqua Magic Hotel in the Red Sea resort of Hurghada on August 21 last year. Picture date: Wednesday May 1, 2019. See PA story INQUEST Egypt. Photo credit should read: Pat Hurst/PA Wire URN:42616564 (Press Association via AP Images)

Dr. James Adelely, senior coroner for the English county of Lancashire, ruled that the deaths were caused by carbon monoxide poisoning as a result of inhaling the vapor from spraying the pesticide which contained dichloromethane, PA reported.

“To this day, our family struggle to comprehend what happened,” the couple’s daughter Kelly Ormerod, who was on holiday with her parents at the time, said in a statement following the inquest.

“It should have never been allowed to happen”.

She said that “nothing would make up for the pain and loss we felt since that day,” adding: “The last few years have been the most traumatic and emotional time for all of us involved.”

Reported on 10 November 2023 by CNN.

 

 

travelrisk: passenger opens door during Asiana flight, mental illness?

The Asiana Airlines plane is parked at Daegu International Airport.

A passenger aboard a South Korean flight opened an emergency door moments before the plane landed — sparking caught-on-video chaos and panic among the 194 passengers in the wind-swept cabin.

The Asiana Airlines Airbus A321 was about to land in Daegu after a flight from the southern island of Jeju on Friday when the passenger pulled the emergency exit handle at an altitude of about 700 feet, officials said.

Some of the other passengers tried to prevent the person from reaching the door but it partially opened, sending air whipping throughout the cabin as terrified fliers gripped their armrests.

Among the 194 passengers onboard were several teenage athletes who were on their way to a weekend sporting event in Ulsan.

At least a dozen people suffered minor injuries in the harrowing incident before the plane landed safely, according to the Transportation Ministry.

Several showed symptoms of breathing difficulty and were taken to a local hospital, Yonhap reported.

“It was chaos with people close to the door appearing to faint one by one and flight attendants calling out for doctors on board through broadcasting,” a passenger told the local news outlet.

“I thought the plane was blowing up. I thought I was going to die like this,” the 44-year-old added.

One teen’s mother told the news outlet: “Children quivered and cried in panic. Those sitting near the exit must have been shocked the most.”

The suspect, identified only as a man in his 30s, was arrested at Daegu International Airport and confessed to opening the door, but would not say why he did it, CNN reported.

Witnesses told local media that the unhinged passenger also tried to jump out of the plane.

“It is difficult to have a normal conversation with him,” an official said, according to the BBC. “We will investigate the motive of the crime and punish him.”

Geoffrey Thomas, an aviation expert with Airline Ratings, described the incident as “very bizarre.”

“Technically, it’s not possible to open those doors in flight,” he told CNN.

He said winds of about 170 mph would have been passing the plane when the door was opened.

“It seems implausible that the door could be opened in the first place and then against the airstream technically impossible, but somehow or another it has happened,” Thomas added.

The Land, Infrastructure and Transport Ministry said an aviation safety official would check whether there was an abnormality in the plane’s maintenance, CNN reported.

Reported on 26 May 2023 by New York Post.

Marburg Virus Disease (MVD) impact travel in 2023

Dubai’s Emirates posts travel warning over killer Marburg virus

Travellers are advised to postpone trips unless absolutely necessary

emirates Marburg virus travel warning

Dubai’s Emirates has posted a travel warning on its website for customers travelling to Oman due to the confirmed break of the killer Marburg virus. The warning was issued by the Omani authorities to all airlines.

The advisory was issued on Thursday, stating that “those who have travelled from the impacted countries must isolate themselves and seek immediate assistance if they feel unwell within 21 days of travel.”

The warning was issued upon instruction by Oman authorities, advising travellers to postpone trips to countries affected by the Marburg virus and take precautions if the travel is urgent.

Oman’s travel advisory on Marburg virus outbreak

The issue statement reads, “Due to the confirmed outbreak of the Marburg virus in the Republic of Tanzania and Guinea, customers arriving in Oman, and who have travelled from the impacted countries must isolate themselves and seek immediate assistance if they feel unwell within 21 days of travel. The Oman authorities also advise travellers to postpone trips to countries affected by the Marburg virus and take precautions if the travel is urgent. Further details are available on the Oman Ministry of Health website.

The Oman Ministry noted that note that efforts are being made to contain the outbreak in its current geographical scope.

Precautions to avoid the highly infectious disease, as per the Oman Ministry:

  1. Avoid direct contact with patients with symptoms like fever, muscle ache, and skin rash, as well as avoid visiting areas affected by Marburg Virus Disease (MVD).
  2. Avoid contact with blood and other body fluids, in general, from other people.
  3. Avoid contact with fruit bats or visiting mines and caves inhabited by these bats.
  4. Avoid contact with animals such as chimpanzees and gorillas.
  5. Travelers who are infected with fever, chills, muscle pain, skin rash, sore throat, diarrhea, weakness, vomiting, stomach pain, or unprovoked bleeding from anywhere or bruising during or after travel (till 21 days) should isolate themselves from others and head to the nearest healthcare institution (emergencies departments in hospitals). They should disclose to medical staff whether they have traveled to the infected areas or contacted people with Marburg Virus Disease (MVD).

The Marburg Virus Disease (MVD) is highly infectious, with a fatality rate of around 60 percent to 80 percent.

Reported on 7 April 2023 by ArabianBusiness.

Mid-air collision over Nepal travelrisk results in grounding of Air Traffic Control officers

Two ATC officers grounded after Air India and Nepal Airlines near mid-air collision

The Civil Aviation Authority of Nepal (CAAN) has indefinitely suspended two air traffic controllers of Tribhuvan International Airport (KTM) who were involved in a recent incident that could have ended in a two-plane mid-air collision at a holding zone over Simara in Nepal.

According to flight history found on Flightradar24.com, on March 24, 2023, the Nepal Airlines Airbus A320-200 aircraft, registered 9N-AKW, was operating the scheduled passenger flight RA416 between Kuala Lumpur (KUL) in Malaysia and Kathmandu (KTM) in Nepal. Meanwhile, the Air India Airbus A319-100 plane registered VT-SCG, was arriving in Kathmandu (KTM) from Delhi (DEL) in India on scheduled flight AI213.

As it was reported by The Economic Times, the air traffic conflict incident happened when the Air India plane descended to an altitude of 3,700 feet from 19,000 feet. At the same time, it was being held up over Simara in the south-eastern region of Nepal.

Meanwhile, the Nepal Airlines jet was flying to the same destination at an altitude of 15,000 feet and had to retract the altitude after the Air India plane descended.

Fortunately, the warning systems of both aircraft prevented the tragedy.

In response to the incident, the CAAN decided to suspend two air traffic control officers who were on duty.

“Air Traffic Controllers (ATCs) of Tribhuvan International Airport involved in traffic conflict incident (between Air India and Nepal Airlines on 24th March 2023) have been removed from active control position until further notice,” the CAAN announced on March 26, 2023.

Along with the ATC officers, the CAAN also temporarily banned the flight crew of Air India aircraft who were involved in the event, The Print reported.

The incident is currently under investigation.

Reported on 26 March 2023 by Aerotimehub.

Philippine airports kick off 2023 with halted flights and empty airspace due to Power Outage

Manila’s Ninoy Aquino International Airport operational disruptions were caused by a severe power outage that occurred on Sunday morning 1 January 2023. At around 9:50 a.m. local time, a blower for the uninterrupted power supply (UPS) began breaking down. At this time, the backup UPS also failed to come online, which resulted in the internet, radios, radars, and other communication channels shutting down. Because of this, the airport’s Air Traffic Management Center was forced to suspend operations. Just after noon, some power was able to be restored. However, due to a following power surge, several critical very small aperture terminals (VSATs) were broken.

As a result of this power outage and the Air Traffic Management Center suspending operations, 282 flights were impacted. Some were delayed, some canceled, and several inbound flights were forced to divert to other airports. For example, Qantas Flight #19 departed Sydney, Australia, bound for Manila at just after noon local time on Jan. 1. However, three hours into the flight, it was forced to turn around and fly back to Australia as a result of the air traffic control shut down. By that afternoon, all airlines were restricted from landing in Manila.

To make matters worse, as a result of these disruptions, no aircraft could even use the airspace above the Philippines. This meant several flights that were currently en route were forced to deviate from their flight plans and take an alternative course.

On New Year’s Day alone, 56,000 passengers were impacted by the power outage. By late afternoon, several flights were able to arrive and depart from Manila, but many have criticized the Philippines’ air traffic control technology and questioned how something like this could happen.

Jaime Bautista, the Secretary of Transportation for the Philippines, explained that he too was frustrated by the power outages and unhappy with the current technology the country’s air traffic control system uses, saying, “This was an air traffic management system issue. If you will compare with Singapore’s, for one, there is a big difference—they are at least 10 years ahead of us.”

Fixing the issues with the Philippines’ outdated air traffic control system would be a complex and costly task that could take years to fully implement. In fact, by the time the current system was fully in place, it was already outdated due to delays in the rollout of the technology. In the meantime, the transportation department has worked with the airlines to get passengers food and accommodations. Future investigations into this problem and the entire air traffic control system are likely to follow in the near future.

Reported on 6 January 2023 by Aviation Today.

TravelRisk – Delays at Airports

Predicted Worst U.S. Airport Over the Holidays

With traveler numbers returning to pre-pandemic levels, airports are navigating their way through an increasing surge of eager travelers. While the return to travel is a sigh of relief for many, travel over the holidays remains a stressful thought for some. To help travelers prepare for a busy holiday season, InsureMyTrip identified the worst performing airports in the U.S. by looking at data collected from 2019-2021 encompassing various negative factors.

#
Airport Name
City Overall Average
1
Ted Stevens Anchorage International
Anchorage
27.2%
2
Newark Liberty International
Newark
23.6%
3
Palm Beach International
West Palm Beach
21.7%
4
Luis Munoz Marin International
San Juan
21.1%
5
Nashville International
Nashville
19.8%
6
El Paso International
El Paso
19.7%
7
Hollywood Burbank
Burbank
19.5%
8
San Francisco International
San Francisco
19.3%
9
Fort Laurderdale-Hollywood International
Fort Lauderdale
19.2%
10
Gerald R. Ford International
Grand Rapids
18.7%

 

The Worst Performing Airports Overall

Statistically, these are America’s worst airports for delays, cancellations, and diversions.

Ted Stevens Anchorage International in Alaska performed the worst overall, with a 27.15% chance of delay. System delays, with an 8.32% chance of causing delay, and late aircraft arrivals with a 7.06% chance of causing delay, appear to be this airport’s downfall.

Newark Liberty International in New Jersey grasped 2nd place, with an overall average of 23.55% chance of delay. It has a 12% chance of a system delay which is around 4% more likely to hold you up in comparison to Anchorage International, which has an average system delay of 8%.

Air carrier delays present a challenge for all airports, as this may cause a hold-up when preparing for boarding. Luis Munoz Marin International in Puerto Rico and El Paso International in Texas led this category, with 10.27% and 9.05% respectively, potentially signifying issues regarding staff.

The Best Performing Airports Overall

For travelers looking for the top performers, these airports can be considered the best as a result of less delayed, cancelled, or diverted flights.

Atlanta’s Hartsfield-Jackson International in Georgia has been crowned the best or most efficient airport with a 14.39% chance of experiencing any issues. They boast a tiny 0.04% possibility of being diverted or delayed due to security problems on average.

BWI Marshall in Maryland is awarded least likely to sustain weather difficulties, recording just a 0.12% chance of weather-related delays on average. Narrowly beating Chicago Midway International in Illinois and George Bush Intercontinental in Texas, which both had an average weather delay of 0.14%.

Alternatively, Hawaii’s Kahului International, at 2.8% and Daniel K Inouye International, at 3.4%, held 2 of the 3 lowest percentages for late aircraft arrivals, proving to be well organized despite high levels of tourist traffic.

Air Carrier Delays Over Holidays Table

Worst Air Carrier Delays

These airports average the most delays due to the operating airline preparations.

Across the three years presented it is clear to see a contrast in results, best explained by the COVID-19 pandemic. 2020 presents a decrease in delays, potentially due to the decrease in overall flights. However, 2021’s influx of holidays and business travel has pushed these airports to the brink.

Puerto Rico’s Luis Munoz Marin International endured the most air carrier delays across the three years, recently jumping from 6% in 2020 to a whopping 14.6% last year. This airport also sustained the largest decrease from 2019-2020, suggesting the pandemic severely halted Puerto Rico’s tourism industry.

Despite this, Tucson International in Arizona appeared to take pride in delivering consistently poor service, fluctuating the least of all the airports on this list throughout the three-year period with an overall average of 7.7%.

System Delays Over Holidays Table

System Delays between 2019-2021

System delays are identified by being within the control of the National Airspace System (NAS), this includes operations, traffic volume, and traffic control. The airports listed show an overall percentage alongside another three-year comparison.

Newark Liberty International dominates this sector, with 12.2%. However, the real standout lies in 3rd place. In 2021 Nashville International held 19.3% (2019) but has since dropped to 2.96% (2021) despite all flights reopening. This indicates huge improvements as the number of flights put on was just 230 less in 2021 with 11,192, than in 2019 with 11,422.

Both New York airports; John F. Kennedy International, with 5.53%, and LaGuardia, with 6.65%, appear in this list, possibly due to the heavy amounts of traffic the city receives. Nevertheless, an area for improvement.

Aircraft Arriving Late Over Holidays Table

Late Aircraft Arrivals

This list identifies the airports with the most frequent number of previous flights arriving late, causing the present flight to depart late.

The top 10 list only differentiates 1.01%, with a 4.3% difference across all data gathered, the tightest of all the data sets.

As previously mentioned, Anchorage performed the worst in this category with 7.06% of delays caused by late aircraft arrivals. Next is Hollywood Burbank with 7.02% and El Paso International with 6.96%.

What do Hollywood Burbank (7.02%), Sacramento International (6.96%), Mineta San Jose International Airport (6.33%) and Metropolitan Oakland International (6.27%) all have in common? They are all in California, with 4 out of the 10 worst performing airports, California, is the worst state for aircraft arriving late.

Overall

Ted Steven’s Anchorage International was named the worst performing airport overall. System delays and late aircraft arrivals were identified as the airport’s weakest aspects.

Atlanta’s Hartsfield-Jackson International was crowned the best performing, scoring as low as 0.04% in diversions and security delays.

Whilst acknowledging the pandemics’ influence the data still presented valuable insights, as already this year we’ve seen major issues with airports struggling to return to pre-pandemic levels of travelers.

The first is how the contextual impacts on tourism have potentially led to difficulties surrounding delays. Specifically, Puerto Rico’s Luis Munoz Marin International is enduring a large increase in air carrier delays. Though it can be noted Tucson International remained consistently poor across the three-year period.

Nashville International in Tennessee seized the spotlight regarding system delays, having decreased by 16.3% throughout 2019-2021. Signifying either major improvements or a decrease in tourism.

Lastly, the late aircraft arrival list presents a minimal differentiation across 1st to 10th place, with airports within California standing out with some of the highest delays.

Methodology

InsureMyTrip gathered data from the Bureau of Transportation Statistics over November and December for 2019, 2020 and 2021. An overall percentage was then gathered, taking the overall percentage from each year and dividing it by the number of years.

An average was also created from the three biggest reasons for flights to be delayed or canceled.

Sources

Bureau of Transportion Statistics

The percentage of flights delayed or canceled for each of the reasons given by the Bureau of Transport Statistics.

Reported by InsureMyTrip on 15 November 2022.